United StatesDecided with Covid19 hitting and being tired of coughing all the time I wanted to switch to a dry herb vape and after some searching found the CFX seemed the choice of portable, a large chamber, and a good battery life. I initially ordered from another site (don't wanna drop names but they're just a drop shipper) because the price was almost 60 cheaper. After a week of no contact I looked around and Puffitup was highly recommended on r/vaporents and placed an order when I got home at around 5:30 am on the 7/27 and paid the extra for shipping since I already waited getting yanked around. I was shocked when I got a message 2 hours later saying it shipped. USPS said the 28th but they dropped the ball and delivered it on the 29th, with the delays for covid I get it and doesn't reflect on Puffitup. Wanting some accessories now that I saw how great they were at shipping I placed another order in the am and got notification it shipped 2 hours later. Puffitup is ON TOP OF THIS, now to wait for some glass to be in stock! As for the CFX itself, so far I've only had a few sessions but it's incredibly easy to use and heats up super fast. I'm usually able to get some really good hits within 40 seconds of turning it on at about 396F. The buttons have a good feel to them and the unit fits in my back pocket (which means it should fit better in men's jeans), even if it sticks out a bit. It feels solid and even though it's plastic the textured rubberized body feels sturdy and comfortably in my hand. I was worried about not getting as much effect switching from smoking but I'm surprised by how toasted I was feeling after a session. There's no way I can go back to smoking after this. Shout out to Kain for the packaging care >3
United Statesomg where do I start. 1. what a garbage product. straight up stopped working right out of the box after first session. 2. now the best part, the company itself. never I have been played in my life by such unprofessional customer service. It all started with no issues, RMA was filled out, instructions were completed as they wanted me to, I even provided photos and video of the issue. after that they had prompt response and told me they are ready to ship the replacement unit, but needed me to verify my shipping address which I provided right away. after that they went mia. numerous emails, from two different accounts and nothing. shortly after that I receive an email stating that my case was closed and the issue was resolved. are u fucking shitting me! no unit was ever shipped to me no tracking was ever provided and no one ever contacted me on the issue after. so with that said i started another warranty claim and to my surprise I get the same email that my ticket was closed and one of the agents confirmed that everything was resolved. what a bunch of liars! boundless technology is nothing but a scam when it comes to honoring their warranties. buyer beware!!!!
United StatesLike the title says, the CFX is great. I also ordered the VapeXhale EZ Load Bowls after hearing it makes the unit pull much more freely. But to be completely honest the CFX is great even without the mod. Besides that, vapor is waaaaay healthier than smoking. Pretty glad I can still partake in hemp without the negatives that may come with smoke. As for puffitup. Kain if you somehow read this, THANK YOU! I really appreciate the effort you guys put in to making your customers feel valued. All the small stuff goes a long way especially in times like this. In the future, I will without a doubt, recommend you guys and this site to friends and anyone interested in anything vape related. Thanks again!
I don’t usually write reviews but I just want to say that the customer service I experienced with Zack S was top notch. I changed my mind about my order last minute right after it was already shipped. They did everything to stop that package in a very timely manner and Zach was extremely patient and so polite helping me make changes to my order and shipping me exactly what I wanted. They respond to the emails very fast. I love my product. This is my first vape. It took me a little bit getting used to something this different. But now that I have I love it. It’s perfect size to take it on the go. Battery life is good. And it fits a lot of “herb”. Thanks guys
My service was 5 star, the vape is 4 star. I don't have much experience with vapes, but the draw on the CFX is kind of hard, at least on my unit. Further experimentation with other brands may show the draw is normal or better, then it's 5 star.
