We offer free shipping on all orders over $49 within the United States. All shipments are sent via USPS or UPS.
If you select an express shipping method during checkout and your order is placed before 2PM EST, your order will ship same day. Orders placed after 2PM EST will ship the next business day.
Note: There is no weekend pickup or delivery for Express Shipping methods.
A signature is required upon delivery for orders over $200. An adult signature requirement is available upon request. Please contact us for further details.
Risk of Loss and Shipping and Delivery
The risk of loss and title for such items pass to you upon delivery of the products to the carrier. Products will be shipped to the address designated by you, if applicable, so long as such address is complete and complies with any shipping restrictions contained on the website. The time and location of delivery of the products to you is at the discretion of the carrier.
Any orders outside US will use international shipping method.
International transit time displayed on website or via tracking information is only an estimate and may incur delays due to the destination’s customs processing.
The customer is responsible for any and all customs, duties, taxes, brokerage or handling fees. These import fees are not included in your order total and are at the discretion of your country and are the sole responsibility of the buyer. We recommend you check with your country's Customs Office to determine what these additional costs will be, prior to making your purchase.
All prices and transactions on this website are in USD. You may be assessed currency conversion or other fees associated with this transaction by your bank or credit card issuer if your card’s currency is other than USD.
Unless specified otherwise, all vaporizers sold on puffitup.com are 110v. Customers assume all responsibility for any defects which may occur from using converters or adapters.
Pennsylvania Tobacco Tax
Pursuant to Pennsylvania state tax laws (Tobacco Products Tax of the Tax Reform Code), all products on puffitup.com are subject to a 40% tax when shipped to any location within the state of Pennsylvania. This tax amount does not include any additional state taxes that may also apply.
To ensure your privacy, we ship all packages in a plain box with absolutely no product labels of any kind. The return label on your package will state "Shipping Department", along with our address.
Pursuant to state laws, certain products on our website are unable to be sold or shipped to specific states. Please call us 800-420-4237 or email us at firstname.lastname@example.org for more information.
Can you deliver to a P.O. Box?
Only if a USPS shipping method is selected during checkout. Couriers (UPS) do not deliver to P.O. Boxes.
How long will it take for my package to arrive?
Our team is working tirelessly to ensure rapid order processing times with same day shipping for most orders placed Monday through Friday, before 2PM EST. If you wish to obtain a guaranteed shipping or delivery date, please choose an upgraded shipping method during checkout.