PuffItUp's Grand Reopening

Posted by Folio3 Pvt Ltd Collaborator on

What happened?

We had to temporarily close our doors. The Prevent All Cigarette Trafficking Act (PACT Act) was passed in January and surprised us all. There were very few guidelines and the wording was vague. We needed to take time to plan our new direction and figure out these new laws.

What have we decided?

We decided to partner with another company in our industry. This will allow us to operate normally. They will be shipping everything for us, and we will be handling business as usual.

What changes can we expect?

We hope that the grand reopening changes will be very minimal. There will be a couple of changes from the get go.

  • We will be using UPS and USPS shipping
  • Orders over $49 will have free shipping
  • Freebies are currently out of stock—they will return!
  • International shipping has been turned off—we hope to ship internationally soon
  • Pennsylvania shipping is turned off until we code the 40% tax into the website
  • No-hassle returns have been extended to 30 days
  • Twitch and Instagram streams have been put on pause until we have the ability to resume them
  • We are operating with a skeleton crew, being closed while still running a business costs a lot of money
  • More glass will be added to the website
  • We are working on adding quite a few accessories
  • There is a merch line in the works

Our Mission

Our goal is to provide the best customer service in the industry. We will continue to support people and organizations that matter the most to us. Our ethics and ethos will remain the same. We’re for you, because of you.

We will continue to educate the community. We will continue to give back to the community. The reason this business was started was to help people. Our goal is to continue blogging, Youtube and Vimeo videos, and having fun on Instagram.

You can expect to see teardowns, user guides, and cleaning guides on our blog. We will continue to sell quality vapes.

When is the Grand Reopening?

PuffItUp’s grand reopening is today! We have a couple of items back in stock. We are looking forward to answering any vape questions you may have. We’re also stoked to continue to educate the community and give back to it.

Thank you

Thank you so much for your continued support. We are so excited to be back! We’ve missed you all so much. If you have any questions please leave a comment or contact us by emailing help@puffitup.com.


20 comments

  • Sounds like PA people might want to make a friend in Delaware for that sweet sweet tax free savings. Imagine what else you can order with that 40% savings!

    A Spo on

  • So glad to see you folks back!

    S thun on

  • Good to see you back in operation!

    Paul on

  • Great news, welcome back! I’m thankful to see operations will resume. After my first order, PIU became my go-to shop. So glad to see the return.

    Cloud Trife on

  • 40% added PA tax? fellow pennsylvanins I’ll be seeing you over in the comments section on one of those anytime mailbox websites very soon lol.

    Matthew carlson on



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