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I have purchased a number of vapes from PuffitUp, including: Sticky Brick, X-MAX Fog, Arizer Solo 2, X-MAX Starry, and HR Fierce.. Based on my own experiene, no other vendor will stand behind their products the way PuffitUp does. If you have an issue with your product or are unsatisfied, their priority is providing you the customer a remedy. Soon after getting my Starry the magnet inside the mouthpiece cap cracked open. Working with the team at PuffitUp they confirmed I was the likely cause, as I had been soaking the cap containing the magnet in a cleaner which compromised the magnet. This was my fault but they replaced the mouthpiece anyway. You cannot beat this level of service, no other vendor offers this level of support. When you consider the fact that their prices are usually among the lowest you can find online, and considering value added by their incredible service I return to PuffitUp time after time.
I purchased my Starry last month and decided I'd like to have a second Mouthpiece for easy swap-outs. I have the black Starry and purchased the grey mouthpiece, since black was OOS. There are a few slight differences between the mouthpieces. The screens in the grey piece are finer than what came w/ my (black) Starry. The straw swivels around easier as well. I have not found these to effect the outcome any different than the black mouthpiece. Get yourself a backup mouthpiece! You'll be glad you did!!